Frequently Asked Questions

Our granola

• Are our Bamboo Granolas glutenfree?

  The oats and all the other ingredients we use are naturally free of gluten. But there can be gluten involved during the baking or packing process and we can’t guarantee that at some point during the life of the oats and other ingredients it wasn’t exposed to gluten.

• How is the granola sweetened?

  Bamboo granolas are sweetened with maple syrup or coconut sugar. They are both measuring low on the glycemic index, contain essential nutrients and are high in many vitamins and minerals.

• Are Bamboo Granolas really handmade?

  Yes, they are! At Bamboo we make all our granolas from scratch, by hand at our bakery. Even the packing is done by hand. Discover more about our production here.

• What are the nutriscores of the Bamboo granolas?

  All Bamboo granolas mainly have a nutriscore A or B. Only the Crispy Coconut has a nutriscore C because of the coconut which contains more saturated fats.

• How should I store my granola?

  Unopened packagings have a long shelf life. You can keep the granola for 8 months from the date we bake our granola. Despite not containing any additives or preservatives. If opened, be sure to keep it closed in a cool and dark place for maximum freshness.Your granola will then keep its optimal flavour for 30 days.

• How do I eat my Bamboo Granolas?

  Discover the many different ways you can enjoy our Bamboo granolas in our Recipes section. Don’t hesitate to experiment and share your own creations by tagging @bamboobreakfastco and using the hashtag #bamboobreakfast on Instagram !

• Do you add any additional flavors?

  We don’t add any flavorings to our granolas. They are 100% made of natural ingredients!

• Are all the Bamboo granolas certified organic?

  Not all of our granolas are Certified Organic, but we offer a couple of flavours. Organic is indicated on the label.

• Are the Bamboo granolas vegan?

  Yes they are all vegan!

Purchase Bamboo

• Where can I buy Bamboo?

  You’ll find a list of all different stockists around Europe on our Find us page.

• Can I order Bamboo in bulk for an event?

  Yes you can, just contact us here for more information.

• If there is an issue with my Bamboo granola, where can I return it to?

  Send an email to [email protected] and we’ll make sure you get your hands on a new pack of granola. Add a picture of the damage and if possible mention de batch code and the “best before” date. Another issue? Send an email to [email protected] or contact us here and we’ll help you!

• What are the shipping costs?

  • Delivery in Belgian is free from 40€.
    For every order under this amount, the delivery cost will be 5,78€.

   

  • Delivery in France is free from 60€.
    For every order under this amount, the delivery cost will be 14,19€.

   

  • Delivery in the Netherlands is free from 50€.
    For every order under this amount, the delivery cost will be 8,68€.

   

  • Delivery in Luxembourg is free from 50€.
    For every order under this amount, the delivery cost will be 8,74€.

• Can I return my order?

  In case of non conformity of your order or any other problem with your order, please contact us via our contact page.

  We will help you and send you a return label if necessary.

Contact

• Who can I contact?

  Customer service

  B2B Sales (becoming a reseller)

  Marketing/Partnerships